Stainless Steel Two Door Frozen Food Display Chiller

Product Description

Product Description

 

Dual Temperature Options (Chiller & Freezer)

 

• Refrigerated Display Cabinet (Chiller Mode): Maintains a stable temperature range of 0°C to 10°C (32°F to 50°F), ideal for storing beverages, milk, yogurt, fruits, vegetables, pastries, and ready-to-eat meals. Preserves freshness and extends shelf life while keeping products clearly visible to customers.
• Frozen Display Cabinet (Freezer Mode): Operates at -18°C to -22°C (0°F to -7.6°F), perfect for frozen foods, ice cream, frozen meat, seafood, and quick-frozen snacks. The powerful freezing system locks in texture and flavor, ensuring products stay frozen solid even during peak usage.

 

High-Visibility Design

 

• Full Glass Door & Panels: Transparent tempered glass doors (single/double-glazed options) provide unobstructed 360° product visibility, boosting impulse purchases. The glass is scratch-resistant and insulated to prevent condensation, keeping the interior clear at all times.
• Customizable LED Lighting: Built-in energy-saving LED lights (cool white/warm white options) illuminate products evenly, enhancing their appeal while consuming minimal power.
• Multi-Tier Adjustable Shelves: Durable, rust-proof wire shelves (stainless steel or coated metal) are adjustable to accommodate different product sizes and maximize storage capacity. Anti-fall railings prevent items from sliding off during movement or stocking.

 

Advanced Cooling & Energy Efficiency

 

• Uniform Cooling System: Available in air-cooled (fan-assisted) and direct-cooled configurations:
  • Air-cooled models deliver fast, even cooling throughout the cabinet, eliminating hot spots and ensuring consistent temperatures across all shelves.
  • Direct-cooled models offer low noise operation and reliable performance for steady, long-term use.
   
• High-Efficiency Compressor: Equipped with a branded, energy-saving compressor that operates quietly and maintains stable temperatures with minimal power consumption. The eco-friendly refrigerant meets international environmental standards (R290/R600a options available).
• Insulation Technology: Thick polyurethane foam insulation keeps cold air inside and prevents heat penetration, reducing energy waste and lowering operating costs.

 

 

 

Product Parameters

 

 

 

Certifications

 

 

Packaging & Shipping

Packaging & Shipping

 

Packaging Details

 

Our beverage coolers are packed with export standard heavy-duty packaging to fully protect the cabinet from damage during long-distance transportation. Each unit is firstly wrapped with anti-scratch stretch film and shockproof foam all around the body, corners and edges. Then the whole machine is packed into strong solid wooden frame case with full fixation reinforcement.

 

Thickened foam padding is applied on all fragile parts including glass door, control panel and internal shelves. The outer package is marked with clear shipping marks, warning signs, product information and handling instructions. This solid packaging method can effectively prevent collision, extrusion damage, moisture and abrasion, which perfectly meets sea freight, air freight and land transportation requirements. All packages are sturdy enough for long-time global logistics delivery.

 

Shipping Details

 

We support multiple international transportation ways according to customers' requirements, including sea freight, air freight and express delivery. We have long-term cooperative logistics forwarders with competitive freight cost and reliable transportation efficiency.

 

For bulk wholesale orders, we mainly arrange sea shipping to main worldwide ports. We are capable of arranging full container load (FCL) and less than container load (LCL) shipment. We will complete customs declaration procedures properly and provide all required shipping documents including commercial invoice, packing list, bill of lading, certificate and other export files.

 

After production finished and inspection passed, goods will be arranged for shipment timely. We will keep customers updated on production schedule, loading progress and vessel information throughout the whole order process. We guarantee on-time delivery and safe arrival of goods to your designated port or warehouse.

 

 

Installation Instructions

Installation Instructions

Important Safety Precautions Before Installation

1. Ensure the installation environment meets the requirements: dry, well-ventilated, and away from direct sunlight, heat sources (e.g., stoves, radiators) and flammable materials.

1. The installation surface must be flat, stable, and able to bear the weight of the cooler (including full load of beverages).

1. Disconnect the power supply before installation. Do not plug in the power until the installation is completed.

1. Wear protective gloves during installation to avoid scratches from metal parts or glass.

1. Check the package for damage before unpacking. If the cabinet body, glass door, or components are damaged, do not install or use, and contact the supplier immediately.

Tools Required (Not Included)

• Screwdriver (flathead and Phillips)

• Level ruler

• Adjustable wrench

• Measuring tape

Step-by-Step Installation Guide

Step 1: Unpack and Inspect the Product

1. Remove the outer wooden frame, stretch film, and foam packaging carefully using appropriate tools. Do not use sh arp tools to avoid damaging the cabinet surface or glass door.

1. Take out the main unit and all accessories (6 adjustable metal shelves, 4 casters, user manual, warranty card, etc.).

1. Inspect the cabinet body for scratches, dents, or deformation; check the glass door for cracks or damage; verify that all accessories are complete and undamaged.

Step 2: Install the Universal Casters

1. Place the cabinet horizontally on a stable and soft surface (e.g., carton or blanket) to avoid scratching the cabinet body.

1. Align the mounting holes of the 4 casters with the pre-drilled holes at the bottom of the cabinet.

1. Fix each caster tightly with the provided screws using a screwdriver. Ensure all casters are firmly installed without loosening (casters with brakes should be installed symmetrically for easy operation).

Step 3: Position the Cabinet

1. Move the cabinet to the predetermined installation location using the casters.

1. Use a level ruler to check if the cabinet is horizontal (both left-right and front-back directions). Adjust the height of the casters if necessary to keep the cabinet stable and prevent shaking during operation.

1. Maintain a minimum distance of 10cm from the back of the cabinet to the wall and 5cm from both sides to other objects to ensure proper heat dissipation of the cooling system.

1. Lock the brakes of the casters to fix the cabinet in place and prevent accidental movement.

Step 4: Install the Adjustable Shelves

1. Open the glass door and clean the interior of the cabinet with a dry, clean cloth to remove dust.

1. Determine the desired height of the shelves according to the size of the beverages to be stored.

1. Insert the two ends of each metal shelf into the corresponding slot holes inside the cabinet. Ensure the shelves are fully inserted and locked in place to avoid slipping (the shelf bearing capacity is up to [XX]kg, do not exceed the limit).

Step 5: Power Connection and Preliminary Inspection

1. Check if the local voltage (220V/50Hz) matches the rated voltage of the cooler. Ensure the power socket is grounded properly and has sufficient load capacity.

1. Plug the power cord into the grounded socket firmly. Do not use an extension cord or damaged socket.

1. Turn on the power switch (located near the digital control panel at the bottom). The digital display should light up, indicating that the cooler is powered on successfully.

1. Set the temperature to the desired value (recommended initial setting: 5ºC) through the digital control panel. Observe if the cooling system starts to operate normally (you can feel slight vibration of the cabinet body and hear low noise).

Step 6: Post-Installation Test

1. Keep the cooler running empty for 2-4 hours to allow the internal temperature to stabilize.

1. Check if the glass door closes tightly (no gaps) and if the seal is intact.

1. Verify that the internal LED light strip lights up normally when the door is opened.

1. After the temperature stabilizes, place beverages into the cabinet (do not overfill, leave appropriate space for air circulation).

1. Monitor the operation for 24 hours to ensure the temperature remains stable, the cooling effect is normal, and there is no abnormal noise or leakage.

Troubleshooting During Installation

Problem	Possible Cause	Solution
Cabinet shakes after installation	Casters are not adjusted properly; installation surface is uneven	Recheck with a level ruler and adjust the caster height; move the cabinet to a flat surface
Shelves cannot be inserted or are loose	Wrong slot holes selected; shelves are not inserted fully	Choose the correct slot holes; push the shelves to the end until locked
Digital display does not light up	Power cord is not plugged in; socket is faulty	Reconnect the power cord firmly; test the socket with other electrical devices
Glass door does not close tightly	Cabinet is not horizontal; door seal is deformed	Adjust the casters to level the cabinet; check the door seal and contact supplier if damaged

Important Notes After Installation

1. Do not plug in or unplug the power cord frequently (interval ≥5 minutes) to avoid damaging the compressor.

1. Do not place hot beverages into the cooler directly; wait until they cool down to room temperature.

1. Regularly clean the air inlet and outlet of the cooling system to ensure heat dissipation efficiency.

1. If the cooler needs to be moved again, unlock the casters first, move it gently, and re-level and lock the brakes after repositioning.

1. For any installation problems beyond troubleshooting, contact our after-sales service team immediately.

 

Company Profile

ICETRANS Company Profile

**

Brand Positioning

ICETRANS is a world-leading professional manufacturer of commercial cold chain equipment, specializing in the R&D, production, sales and service of commercial display cabinets and refrigeration/freezing equipment. We provide efficient, energy-saving and environmentally friendly low-temperature storage and commodity display solutions for global customers, covering retail, catering, supermarkets, FMCG and other fields.

Core Strengths

1. R&D and Innovation

• Boasts a core technical team with years of experience in the refrigeration industry, accumulating more than 60 design and technical patents covering key areas such as energy-saving refrigeration, intelligent temperature control and environmentally friendly refrigerant application.

• Establishes an industry-leading R&D laboratory, adhering to the ISO 23953 international standard, focusing on the intelligentization, lightweight and low-carbon upgrading of products, and taking the lead in launching silent, efficient and super energy-saving product series.

• Cooperates with world-renowned refrigeration technology institutions to keep pace with international cold chain technology trends and ensure that product technology is in line with international standards.

2. Production and Manufacturing

• Owns a modern production base equipped with automatic fluorine-free production lines, flexible manufacturing systems and precision performance testing equipment, with an annual production capacity of 150,000 units, capable of meeting both standardized mass production and customized production needs.

• Strictly implements the ISO 9001 quality management system, ISO 14001 environmental management system and ISO 45001 occupational health and safety management system in the production process to ensure the quality stability of each product.

• Builds a full-chain quality control system, undergoing multiple rounds of inspections from raw material procurement to finished product delivery. Products have passed authoritative domestic and international certifications such as CE, CB, ETL and 3C, complying with the standards of major global markets including the European Union and North America.

3. Product Portfolio

• Core products include: vertical/horizontal refrigerated display cabinets, frozen display cabinets, air curtain cabinets, island cabinets, cooked food cabinets, cake cabinets, beverage display cabinets and other full-series commercial refrigeration equipment, covering the full temperature range needs such as 0~10ºC refrigeration, -18ºC and below freezing, and dual-temperature multi-function.

• Product volume ranges from 80L to 2000L, supporting single-door, double-door, triple-door and other multi-structure options, which can be adapted to various scenarios such as convenience stores, supermarkets, restaurants, bakeries and fresh food markets, providing one-stop cold chain equipment solutions.

• Adheres to the concept of environmental protection, all products adopt environmentally friendly refrigerants such as R134a and R404A, in line with the global low-carbon development trend, and some products have obtained national energy-saving certifications.

4. Global Layout

• Products are exported to more than 50 countries and regions around the world, including Europe, America, Southeast Asia, the Middle East, Africa and other markets, establishing long-term cooperative relationships with international FMCG brands such as Coca-Cola, PepsiCo, Nestlé and chain supermarkets.

• Builds a three-level service system of "headquarters service center + regional service outlets + overseas agents", providing 24/7 technical support, installation guidance, after-sales maintenance and other full-cycle services to ensure timely service response for global customers.

Brand Philosophy

• Mission: Guard food freshness and commercial value with professional cold chain technology, and create a green and safe consumption environment for the public.

• Vision: To become the world's most influential and vibrant commercial cold chain equipment brand.

• Values: Quality First, Innovation-Driven, Customer-Centric, Win-Win Cooperation.

Core Advantages

International Standards: The entire product series complies with the ISO 23953 international standard, with unified coding specifications, ensuring smooth customs clearance for foreign trade.

Customization Capability: Can customize cabinet size, temperature range, appearance color and functional configuration according to customer needs to meet differentiated scenario requirements.

Environmental Protection and Energy Saving: Focuses on low-carbon technology R&D, with product energy consumption better than the industry average, reducing customers' operating costs.

Global Services: A sound overseas service network, providing multilingual technical documents and after-sales support to adapt to the service needs of the global market.

After Sales Service

After Sales Service

We are dedicated to delivering premium after-sales support and reliable product guarantees to global customers, ensuring your commercial operations run smoothly with zero disruptions.

1. Quality Warranty Policy

Core Warranty Terms

• Warranty Duration: 12-month comprehensive warranty from the date of delivery (validated by bill of lading or delivery confirmation).

• Covered Components: The warranty applies to core functional parts, including but not limited to compressor, refrigeration circuit, digital temperature controller, LED lighting system, and main circuit board. For non-human-induced damages during the warranty period, we offer free replacement of defective parts and professional technical troubleshooting at no extra cost.

• Warranty Exclusions:

1. 1. Damages caused by improper installation, operation, or maintenance violating the user manual guidelines.

1. 1. Damages resulting from post-delivery transportation, collision, dropping, or unauthorized product modification.

1. 1. Wear and tear of consumable parts (e.g., door gaskets, casters, shelf coatings) due to long-term use.

1. 1. Damages caused by force majeure events (e.g., earthquakes, floods, voltage surges, fires) or environmental factors beyond product specifications.

1. 1. Failure to provide valid purchase proof or tampered product serial numbers.

2. Standard After-Sales Service Process

Step 1: Service Request Submission

In case of product malfunctions, please contact our after-sales team via the following channels within 24 hours for prompt assistance:

• Dedicated After-Sales Email: [your after-sales email]

• 24/7 Hotline/WhatsApp/WeChat: [your contact number]

• Made-in-China Platform Messaging System

To accelerate processing, please provide the following information:

• • Order number, product model, and delivery date.

• • Detailed description of the issue (e.g., "Cooler fails to reach set temperature; digital display shows 15ºC when set to 5ºC").

• • Clear photos/videos of the malfunction, product serial number (located on the back panel), and installation environment.

Step 2: Remote Diagnosis & Solution

Our certified after-sales engineers will respond within 12 working hours and provide targeted solutions:

• For operational or setting issues: Remote guidance via phone call, video conference, or step-by-step instruction documents.

• For component failures: Confirm defective parts through technical analysis, then arrange free delivery of original replacement parts (we cover all shipping costs during the warranty period).

Step 3: On-Site Maintenance (When Required)

For complex malfunctions that cannot be resolved remotely (e.g., compressor breakdown, refrigerant leakage):

• We collaborate with authorized service partners in major countries/regions to dispatch technicians for on-site repair within 3-7 working days after confirmation.

• For regions without local service networks: Provide detailed maintenance manuals, disassembling videos, and one-on-one technical support to assist local technicians in completing professional repairs.

Step 4: Follow-Up & Satisfaction Survey

After the issue is resolved, our team will conduct a follow-up within 5 working days to:

• Verify the repair effect and customer satisfaction.

• Collect feedback on product performance and service quality.

• Provide preventive maintenance suggestions to extend product lifespan.

3. Value-Added After-Sales Support

• 24/7 Technical Consultation: Round-the-clock online support for installation, operation, and maintenance queries. Customized technical documents (e.g., maintenance checklists, troubleshooting flowcharts) are available upon request.

• Genuine Spare Parts Supply: We maintain a global inventory of original spare parts for 5 years after product launch. Customers can purchase authentic parts at preferential wholesale prices even after the warranty expires.

• Customized Maintenance Plans: For bulk orders (≥50 units) or special scenarios (e.g., 24/7 operation in high-traffic stores), we offer annual inspection reminders, personalized maintenance schedules, and priority service access.

• Product Upgrade Notifications: Inform customers of software/firmware upgrades or design optimizations to enhance product performance and energy efficiency.

 

5. Our Commitment

• We stand behind the quality of every product with strict pre-delivery inspection (100% functional testing and quality checks).

• We prioritize customer satisfaction by providing transparent communication, efficient problem-solving, and minimal downtime for your business.

• We continuously improve our products and services based on customer feedback, ensuring long-term value for your investment.

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FAQ

Frequently Asked Questions (FAQs)

Leveraging 30 years of experience as an integrated manufacturing and trading enterprise in the commercial refrigeration industry, we've compiled the most common questions from global customers-including region-specific needs for the Middle East, Africa, and Russia-to provide professional, actionable answers.

 

• 1. Q: What is the cooling temperature range?

      

     A: Normal working temperature is 2ºC to 8ºC, perfect for daily fresh food storage.
      
  2. Q: Is this display cabinet suitable for commercial use?

      

     A: Yes, it is specially designed for shops, cafes, bars, restaurants and convenience stores.
      
  3. Q: Will the glass door fog up easily?

      

     A: Equipped with double layer anti-fog glass, keep clear sight all day long.
      
  4. Q: Can I adjust the inner shelf height?

      

     A: Yes, the shelves are freely adjustable to place goods in different sizes.
      
  5. Q: How noisy is the machine during operation?

      

     A: Built-in low noise compressor, quiet running without affecting business environment.
      
  6. Q: Does it consume much electricity?

      

     A: Adopts energy-saving design, low power consumption, cost-effective for long time use.
      
  7. Q: What kind of refrigerant is used?

      

     A: We use environmental friendly refrigerant, high cooling efficiency and safe to use.
      
  8. Q: Is it easy to clean and maintain?

      

     A: Smooth food-grade inner tank, waterproof and stain-resistant, easy to wipe clean.
      
  9. Q: Can it work 24 hours non-stop?

      

     A: Sure, stable performance supports 24-hour continuous working.
      
  10. Q: What items can be stored inside?

       

      A: It can store beverages, milk, fruits, snacks, desserts and other refrigerated goods.
       
  11. Q: Can you customize logo and appearance color?

       

      A: Yes, customized logo and multiple cabinet colors are available.
       
  12. Q: What is your packing method?

       

      A: Standard export carton with thick foam inside, safe for long distance shipping.
       
  13. Q: How long is the warranty period?

       

      A: We provide reliable after-sales service and professional technical support.
       
  14. Q: Is the cabinet structure sturdy?

       

      A: Thickened cabinet body, firm and durable, not easy to deform.
       
  15. Q: Do you support wholesale order?

       

      A: Yes, we accept bulk orders with favorable wholesale price.
       

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